Application Monitoring Analyst - A - English

Job Description - English

Role includes managing client environments that includes the seamless interaction between the Infrastructure and the Application teams to ensure services are kept running effectively, functioning optimally and provide the necessary resilience and flexibility required by our clients.

Job Description - Grade Specific

Monitoring of ticketing tool to support Application, DB, OS monitoring Create and publish monitoring reports with recommendations Resolve alerts, application or database errors with help of standard work instructions provided Analyse errors, perform basic troubleshooting