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The account manager is responsible for one or more accounts from small accounts to group and PACE accounts. The account manager has a thorough understanding of the issues strategy and organization. They build a 1 to 3 years strategy roadmap for the account. The account manager becomes a strategic partner and trusted advisor in developing the account shaping opportunities. They coordinate operations and ensure delivery quality.
Job Description - Grade Specific
Understands the client�s global strategy, is able to shape and align the client strategy with Capgemini strategy and portfolio. Translates this to a rolling 3-year account plan. Is recognized in the market as Industry expert. Anticipates the market. Is able to generate big deals (>M� 50). Global account, indicative size over M�50. revenues, leveraging and performing cross-discipline and building of business opportunities. Influences the client�s decision making based on deep understanding of client culture and requirements. Strikes the right balance between safely managing existing contracted revenues and profit and growing new business on the account through the timely involvement of Opportunity Development sales colleagues. Ensures his strategy is followed by the Sales Team on the ground.
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