Conversational AI Professional

Job Description

The role of Conversational AI is to enable seamless, intelligent, and human-like interactions between users and machines through voice or text-based interfaces. It leverages AI technologies like Natural Language Processing (NLP), Machine Learning (ML), and Large Language Models (LLMs) to understand, process, and respond to user inputs in real time.

Job Description - Grade Specific

The role builds, maintain and optimize chatbots and virtual assistants using NLP and machine learning, ensuring seamless deployment and integration across platforms. Collaborates with IT, UXorUI, and business teams to align AI models with business goals, enhance user experience, and stay updated on emerging technologies.